Our Staff


Our dedicated staff members are here to provide support, compassion, and information to help you through your journey of grief and the celebration of your loved one’s life.
















April Yow, Manager

Certified Crematory Operator/Pet Care Specialist 


April has worked with animals of all shapes and sizes for many years. She was a vet assitant for two years and has her Animal Science Diploma. She started her own grooming and dog sitting business over ten years ago. She was born in Cameron, NC and graduated from Union Pines High School.


Email: info@goodshepherdpetcrematory.com






Jamie Boles, Owner

Funeral Service Licensee 


Jamie attended Moore County Public Schools in Aberdeen, is a graduate of Pinecrest High School, Southern Pines, NC and is a graduate of Sandhills Community College. In 1982, he graduated from Cincinnati College of Mortuary Science with a degree in Funeral Service. In 1984, he established Boles Funeral Homes & Crematory, Inc in Moore County. In 1997, he established Good Shepherd Pet Crematory and Cemetery.


Email: jboles@bolesfuneralhome.com




Marsha Southers, General Manager

Funeral Director


Marsha is a native of Moore County. She attended Moore County public schools, Sandhills Community College and received her BA in Business & Economics from St. Andrews Presbyterian College. She is a member of Bethesda Presbyterian Church. Proudly served on the Pinehurst Volunteer Rescue Squad. Lifelong friends with Jamie Boles through church and school. She joined his staff at Boles as office manager in 1996. At that time she then attended Fayetteville Technical Community College and received her funeral directors license.


Email: msouthers@bolesfuneralhome.com 




Gus Gomez, Pet Care Support


Gus was born in Honduras and moved to New York with his family at the age of 8. Once he reached his teen years, Gus moved to Florida where he began his career in the restaurant industry. He learned the business from the ground up; working as a bus boy and bar back until he entered the restaurant floor at a fine dining establishment. Training under a French manager, Gus learned the attention to detail and great care fine dining entails. Through this mentorship, Gus began to realize his love for fine dining and cuisine. His career continued to grow when he was offered the opportunity to be a Manager in Training for a food concourse in Miami International Airport. After several years, Gus moved to Sanford, NC where he was able to use his love for the food and restaurant industry. Gus managed, cooked and catered out of W. B. Joyce’s Restaurant, opened Brick City Chop House and the bar, Next Door. Through the years, he was able to keep honing his skills while working at Fresh Choice Café and Renald’s before moving into larger restaurants in Southern Pines, NC: Tripps, Chilis and CharBar7. Gus made his career move to Funeral Associate for Miller-Boles in May 2018. Gus is married with two daughters and continues to prepare delicious meals at home in his spare time.


Email: ggomez@bolesfuneralhome.com




Richard Hanna, Pet Care Support

Funeral Director/Certified Crematory Operator


Richard was born and raised in Virginia Beach, Virginia and attended high school at Princess Anne. After marrying his wife Lisa, he moved to North Carolina in 1991 where he attended Sandhills Community College earning an Associate Degree in Emergency Medical Science. He worked for Boles Ambulance Service in 1994, later moving on to a career in EMS where he worked over twenty-two years for Moore and Wake Counties combined. He has over twenty years of service in the West End Fire Department. Richard later went on to earn his Funeral Director’s license before becoming full-time as the Longleaf Crematory manager.


Email: rhanna@bolesfuneralhome.com 




Robbie Barber, Pet Care Support 


Robbie was born and raised in Hamlet, NC. He has been an EMT for 36 years and worked EMS and fire for 32 years. He has 30+ years experience as an appliance service technician, working for Sears over 20 years and for a dealer in Fayetteville for 10 years. Robbie says his mechanical aptitude comes from his dad, a WWII navy ship-fitter, who has always been his hero. He lives in Hamlet with his wife, Pam (McKeithan) and their son, Ben. Robbie joined the Boles family to be a part of the dedication the staff has to the families they serve.



Len Murry, Pet Care Support 


Len retired to the Pinehurst/Southern Pines area after 30 years in the Fairfax County Virginia Fire and Rescue Department. He comes to Boles with 30 years of funeral associate experience at a funeral home in Herndon,  Virginia. Len also remains an Adjunct Faculty Member of FEMA's National Fire Academy. During his free time you can find him on the golf course!




Emily Nickle, Marketing Director

Funeral Director


Emily is a Moore County native and graduated from Union Pines High School, Sandhills Community College, Fayetteville Technical Community College, and Fayetteville State University. Emily enjoys spending time with her rescue dogs and volunteers at local animal shelters. She also volunteers as the Director of Communications for the Southern Pines Youth Rugby Club and helps coach. 


Email: eboles@bolesfuneralhome.com

We won our local “Best of the Pines” award.

Good Shepherd Pet Crematory & Cemetery
Phone: (910) 673-2200
5198 NC Hwy 211, West End, NC 27376

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Crafted with care by Frazer Consultants and TA

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