Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

Submit a Testimonial

My cockatiel who's name was Squeaks died and good shepherd is am very greatful for because I can have him with me when it go into the next world as well but until then I have special thing to keep with me one I will make in to a necklace to keep with me.

Sally Schroeder

December 15, 2021

After the loss of my fur baby, I was devastated. Throughout the pain, Good Shepherd worked with me through the tears and gave the best service I could have ever imagined. Even after I received my chihuahua’s remains, they continued to contact me to ensure that I was alright through everything. They were absolutely amazing and I’m so grateful for them.

Hussey Family

December 08, 2021

The folks at Good Shepherd did an amazing job taking good care of my baby. Sugar was 13 and my world. When I took her to drop her off the gentleman met me outside and as I went to pick up Sugar he stopped me and said he would get her for me. Once we got inside he asked me if I wanted to spend more time with her. He allowed me to sit with her as long as I needed. I appreciated it so much. He treated her like she was a baby. He was very helpful with the form and showed me different urns. I dropped her off on Saturday morning and I got a phone call from April Monday morning. She was very nice and very helpful. She even texted me pictures of different urns and such. They called within a couple days and told me "my baby was ready to come home". When I went to pick her up, she sat me in a room and brought Sugar out to me. The box is beautiful and her paw prints are amazing. They have texted me several times checking on me and offering any help I may need. I would recommend Good Shepherd to anyone who has lost a baby!

Lisa Decker

December 02, 2021

Good Shepherd Pet Cremation were very prompt and professional during our difficult time. Our precious Macie was handled with dignity and compassion. I highly recommend Good Shepherd when it comes to handling your fur baby after their passing.

Joyner Family

December 01, 2021

Very professional, prompt and they they took care of everything. Highly recommend to anyone who loses a pet.

Dan McPherson

August 01, 2021

I am so very thankful for Good Shepherd Pet Crematory and Cemetery! They have consistently provided us service in a compassionate, empathetic, and kind manner. They answer the phone right away and meet with you as soon as you call. Even on weekends. They will stay in touch with you during your bereavement process providing you with comfort. I especially want to commend Elizabeth, Emily, and Abe for their professionalism, strong work ethic, and most of all their kindness. I highly recommend Good Shepherd Crematory and Cemetery. I know I will always call them as the need arises. God bless you, always. Bobby and Sheila

New-Horne Family

May 11, 2021

The good shepherd has always been there for us and our babies. We don't know what would do without you. The personnel have been fantastic. Love you all.

Rondello Family

May 07, 2021

A big thank you to April Yow for taking care of my friend Perry Slade's dog that passed away along with him. She went above and beyond to take care of Max for the family. Then again she is always like that. ❤️

Nancy Hudson

July 08, 2020

My kitty name was Boots Lane he was cremated by ya'll I wanted to say thank ya'll for what you did for Boots and for me he was cremated passed away on the 26 of June he was 14yrs old he was give to me when he was 5 weeks old he was born on May the 16 of 2006

Paula Lane

July 04, 2020

We lost our sweet Trooper and Good Shepherd helped us get through that trauma and the cremation process. When it was time to pick up his ashes they had a place we could have a small service to remember him. Our family was able to have closure we needed. Highly recommend this company for those final preparations needed

Amanda Peterson

June 10, 2020

Losing my girl has been one of the hardest things I've had to go through. I can not thank Good Shepherd enough for being so kind and compassionate through the cremation process. April is an absolute sweet heart and Emily is one of the kindest souls I know. If you are looking for after life care for any of your fur babies do not hesitate to give them a call! Thank you again, from the bottom of my heart!

Bonnie MacDonald

January 31, 2020

Did a awesome job with our Toby!!

Michelle White

January 08, 2020

They are very kind to our animals i wouldn’t trust anybody else to do my pets cremations

Jess Young

December 03, 2019

April was beyond helpful and willing to listen and offer warm advice! Even if we are not able to use their services for our River, she spent time discussing other options when she didn’t have to. The compassion is so genuine that is helps ease grief and worry of your beloved pet.

Melissa Bunch

October 16, 2019

April was very kind, when I was falling apart. My baby’s ashes were delivered quickly in a beautiful box, with his name engraved on it. They also sent a lock of his hair, along with other items. April made a difficult time much easier for me. She is wonderful. I am sure we will use Good Shepherd again, hopefully in the distant future.

Belinda Laws

August 23, 2019

We now have to unfortunately had to call good Shepherd 2 times due to our pugs passing. About a year ago we lost our 13yr old pug Dillian and the staff at Good Shepherd made the process a bit easier and treated us and our fur baby with respect and dignity. So when we lost out 14 yr old pug Ms Daisy this week there was no question who to call. Again the process and the dignity shown was amazing. Thank you for all your staff does.

Mary Boyer

April 27, 2019

I just want to thank Emily, Bradley, and April during our time of need Nov. 4th, when our Chloe went on to doggy heaven. They helped us with having her cremated instead of burying her. She wasn't only a dog but part of our family. R.i.p. Chloe pooh

April Oxendine Rodriquez

November 06, 2017

We cannot thank Emily and April enough for their kind and heartwarming support on the loss of our Lucky. The services they provided made a very difficult time a little easier to bear! Thank you both do much!


August 08, 2017

Some of the most genuinely caring and compassionate people you will ever meet, to take care of your beloved pet(s). It's such a difficult time and they helped make it easier by taking such great care of my 3 beloved pets, this past 7 months.

Susan Dalrymple

April 05, 2017

Dignity and courtesy. Two words that best describe Good Shepherd and how they treat you and your pets. I'm so glad places like this exist and thank you for all you do!

Emily Faith Harris

September 21, 2016

Many thanks to Emily for the kindness shown to me during a most difficult time.. My Winston is now with me. Again thanks to all at good sheperd

Jean Freeman

August 16, 2016

Good Shepherd has taken care of two of my fur babies and they were so compassionate & caring. I will trust no one else to service my pets as they leave this earth. Thank you Good Shepherd & staff.

Kelly Marie

February 24, 2016

Emily Boles went out of her way to make sure that our Sly Cooperette was able to come home. She cremated her, took prints of her paws and gave us a copy of her death certificate. If it was not for her and Good Shepherd out baby would never have come home

Dana Shook

December 06, 2015

I will say that Emily and her staff do live up to this post. In September when we lost our Sally. Emily assured me that Sally would be treated with respect and they would take good care of her. When Emily returned Sally to me she was so kind and understanding. Thank you, Emily and staff.

Harriet Marsh

January 05, 2015

We won our local “Best of the Pines” award.

Good Shepherd Pet Crematory & Cemetery
Phone: (910) 673-2200
5198 NC Hwy 211, West End, NC 27376

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